Sato’s direct sales system creates a powerful link with pharmacies and drugstores across Japan; this asset is our company’s greatest strength. There are five distribution centers across Japan.
An efficient logistics network has been established for each center, to quickly process order information. The database created is also used in product development as valuable source of consumer information.
Tokyo Distribution Center
Direct sales and a next-day delivery system make for fast OTC drug delivery
Sato is directly connected with its pharmacy and drugstore customers across Japan for direct product sales.
This system also allows us to ascertain, at a very early stage, emerging consumer needs and market trends, and to quickly share the feedback with product and service development teams.
Product orders placed by the dealers are collected through the portable mobile terminals carried by all sales executives and transmitted to the nationwide distribution centers. A speedy delivery system has been established to deliver an order before the evening of the next day. Sato has also established an efficient delivery system for quasi-drugs sold at convenience stores, supermarkets and railway station kiosks.
The distribution of ethical pharmaceutical products is handled by a network that links Sato to wholesalers, allowing them to keep up with rising demand.
Highly automated, environmentally-friendly logistics system
Automated systems such as automated picking systems are at work at Sato’s high-tech distribution centers in Tokyo, Osaka and Sendai. At all five distribution centers, including those in Sapporo and Okinawa, Sato has introduced the warehouse management system (WMS) to enable centralized product information control and more efficient warehouse management. Sato established the Tokyo Distribution Center in 2014, with the goal of creating a system that can ensure stable product supply. We are proactively engaged in environmentally friendly initiatives such as installing solar power generation panels and the “greening” of rooftops.